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Refund Policy

Galactic Dice Illustration

A legal disclaimer

Last Updated: August 17, 2026

At Reapers Realm, we want you to be satisfied with your purchases. If you experience an issue with your order, please review our refund policy below.

 

Returns & Refunds

  • Return requests must be submitted within 7 days of receiving your order.

  • Items must be returned in their original condition.

  • Sealed products must remain unopened to qualify for a full refund.

  • Opened trading card products, booster packs, and individual cards are generally non-refundable unless they were received damaged or incorrectly shipped.

 

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery

  • We may request photos of the item to assist with the claim process.

 

Refund Processing

  • Approved refunds will be issued to the original payment method.

  • Refunds are typically processed within 5-10 business days after the returned item is received and inspected.

  • Original shipping charges are non-refundable unless the return is due to our error.

Non-Refundable Items

The following items cannot be refunded unless defective or shipped incorrectly:

  • Opened booster packs or sealed products

  • Digital products or event registrations already redeemed

  • Gift cards

  • Clearance or final sale items

If you have questions about a return or refund, please contact us:

Reapers Realm
Email: info@reapersrealm.com
Phone: (317) 560-8815

contact us

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